MEMBERSHIP SUPPORT

Manage Your Peinelora Care Membership

Review your membership, manage your account, check upcoming billing, or cancel your Peinelora Care Membership from one convenient place.

MEMBERSHIP AT A GLANCE

Simple, flexible membership support

$9.99/month

Monthly recurring membership billing.

Monthly renewal

Automatically renews monthly until canceled.

No commitment

There is no minimum membership commitment.

No cancellation fee

Cancel before your next scheduled renewal.

HOW IT WORKS

How your membership works

01

Join

Enroll in Peinelora Care Membership for $9.99 per month. The recurring price and billing schedule are shown before enrollment.

02

Enjoy Your Benefits

Active members receive eligible benefits, including 10% savings on qualifying accessories and replacement parts.

03

Manage or Cancel

Manage your membership through your Peinelora customer account. Cancel before your next scheduled renewal to prevent future membership charges.

MEMBER BENEFITS

Support that continues beyond your purchase

10% Member Savings

Save 10% on eligible accessories and replacement parts while your membership is active.

Priority Membership Support

Get dedicated assistance for membership, accessories, compatibility and product-support questions.

Product Care Guidance

Access useful information about compatible accessories, replacement parts and product care.

Member Offers

Receive access to eligible member promotions when available.

MANAGE YOUR MEMBERSHIP

Your membership, your choices

Use the Shopify membership-management portal to review your membership and access the account controls available to you.
  • View membership details
  • Manage your payment method
  • Update applicable address information
  • Review upcoming billing
  • Pause or skip when supported
  • Resume when supported
  • Cancel your membership

CANCELLATION

Cancel when you need to

There is no minimum commitment and no cancellation fee. Cancel before your next scheduled renewal to prevent future membership charges.
  • No minimum commitment.
  • No cancellation fee.
  • Cancel before your next scheduled renewal to prevent future membership charges.
  • Cancellation does not automatically reverse a membership fee that has already been processed.
  • Cancellation does not automatically cancel or refund an existing product order.
  • Processed membership fees are generally non-refundable except for billing errors or where required by law.

BILLING & RENEWAL

Clear monthly billing

Membership price

$9.99/month

Billed monthly on a recurring basis.

Renewal

Monthly

Automatically renews each month until canceled.

Payment

Saved payment method

Recurring charges use the payment method associated with the membership.

Failed payments

Update may be required

If payment cannot be completed, you may be asked to update your payment method and membership benefits may be interrupted.

MEMBERSHIP FAQ

Questions about your membership

How much does Peinelora Care Membership cost?

Peinelora Care Membership costs $9.99 USD per month.

Is there a minimum commitment?

No. There is no minimum membership commitment.

Can I cancel at any time?

Yes. Cancel before your next scheduled renewal to prevent future membership charges.

Is there a cancellation fee?

No. Peinelora Care Membership has no cancellation fee.

How do I manage my membership?

Select Manage Membership on this page and sign in to your Peinelora customer account to view the options available for your membership.

How do I cancel my membership?

Open the membership-management portal, sign in and select the cancellation option. Complete the process before your next scheduled renewal to prevent future membership charges.

Can I pause or skip?

Pause or skip options are available only when shown as supported in your membership account. If an option is not displayed, contact Peinelora support for help.

How do I update my payment method?

Open the membership-management portal and use the available payment settings. If you cannot update the payment method there, contact Peinelora support.

How do I update my shipping address?

Use the applicable address controls in your membership account. Address changes do not automatically change an order that is already processing, so contact support promptly if an existing order needs attention.

When will I be charged?

The membership renews monthly. Review the upcoming billing information in your membership account for your next scheduled charge.

What happens if my payment fails?

If payment cannot be completed, you may be asked to update your payment method. Membership benefits may be interrupted until payment is successfully completed.

What benefits do members receive?

Active members receive 10% off eligible accessories and replacement parts, priority membership support, product care guidance, maintenance-related communications and access to eligible member offers.

Does the 10% discount apply to everything?

No. The discount applies only to eligible accessories and replacement parts. It does not apply to main devices, used products, warranties, services, shipping protection or display products unless a specific offer expressly says otherwise.

Are membership fees refundable?

Membership fees that have already been processed are generally non-refundable except for billing errors or where required by law.

What happens to an existing order if I cancel?

Canceling your membership does not automatically cancel or refund a product order that has already been placed or is processing.

Will I receive confirmation after cancellation?

After completing cancellation, review the membership status and any confirmation displayed in your account. Contact support if the account does not show the expected change.

Can I reactivate my membership?

Reactivation is available when the option is shown in your membership account. If it is not displayed, contact Peinelora support.

Who do I contact for help?

Use the Contact Support button on this page to reach the Peinelora team. Include the email address associated with your membership and any relevant order number.

MEMBERSHIP SUPPORT

Need help with your membership?

Contact the Peinelora team for help with membership access, eligible benefits, accessories, compatibility or product-support questions.

YOUR MEMBERSHIP

Manage your membership with confidence

Review your Peinelora Care Membership, manage available account options or cancel future renewals whenever you need to.